Last updated: November 2, 2026

Return & Refund Policy

At Horror Finds, we want you to be happy with your purchase!

14-Day Return Policy

We accept returns on eligible merchandise within 14 days of delivery.

To qualify for a return:

• Items must be unused, unworn, and in their original condition.

• Clothing must be free of stains, odors, washing, or damage.

• Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

• Original shipping charges are non-refundable.

Please contact us within 14 days of delivery to request a return. Returns must be approved before items are shipped back.

Mystery Boxes – All Sales Final

All mystery box purchases are final sale and are not eligible for returns or exchanges.

Mystery box contents are selected at random and may vary. We cannot guarantee specific characters, movies, designs. Personal dissatisfaction with the contents are not grounds for a return or refund.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue.

We will work with you to provide an appropriate resolution.

Refunds

Once your return is received and inspected, approved refunds will be issued to your original payment method. Processing times may vary depending on your financial institution.

Order Cancellations

Orders may be canceled before processing or shipment. Once processing begins, cancellations are not guaranteed.

Contact Us

For return requests or questions, please contact us through our website at horrorfinds.shop.

Nothing in this policy limits your rights under applicable consumer protection laws.